We are looking for a Community & Social Manager to work across a number of titles, in a variety of genres.
Your responsibilities will include:
- Creating monthly social plans and community plans.
- Creating strategies and executing plans to increase both followers and engagement rate.
- Aligning social media and community plans with marketing strategy and tone of voice.
- Creating engaging content for social media accounts.
- Constantly monitoring the community sentiment, identifying threats and being on top of any negative comments.
- Analysing campaigns and translating qualitative data into recommendations and plans for improvements.
- Communicating sales and new updates to the community.
- Liaising with social and community agencies or freelancers in other territories.
- Communicating directly with the dev teams and working with multi-disciplinary teams, both internally and externally.
We're looking for someone excited by the chance to join a growing team and help us set and achieve a new standard of quality and efficiency. Therefore we would be looking for the following:
- A community or social manager with at least 5 years experience managing social media and communities for high quality video game titles.
- Beyond organised, with a proven system for capturing, prioritising and executing tasks across multiple projects.
- The best communicator and also creative with an eye for detail.
- Good-humoured and able to stay cool under pressure.
- Self-motivated and able to work remotely with a high degree of independence.
- Passionate about games!
- Demonstrable experience writing clear, concise and engaging copy for social media.
- An understanding of what makes communities tick, and how to manage them effectively.
- Ability to establish and use different tones of voice across different products / audiences.
- Experience creating formats for social media content which can run over longer time periods and incorporate community content.
- Competent graphics skills in Photoshop or Illustrator, including an understanding of cropping, layout and using brand assets.
- Experience in following brand guidelines.
- Experience managing relationships with influencers, and delivering influencer created content to a fixed schedule.
- Proven track record of using data to develop social media and community strategies, optimising their performance over time.
- Great written and spoken English
What we're looking for
Are you interested in joining a business who strive to create moments that matter, for millions of players, in games that run for years? Does the idea of working together with a friendly team of Tonics towards the common goal appeal to you?
As a creative business, we recognise that creativity is best inspired by different experiences and perspectives and we strive to create a culture of belonging, where all our colleagues feel welcome and diversity is celebrated. As we push towards ever more ambitious and high quality titles, we are looking for the finest talent in the industry to come and join us on our quest.
We not only offer you the chance to work with fantastic teams, on awesome and inspiring projects, we also offer competitive salaries, flexible working hours including fully remote working at TIC, along with private health care.
How to apply & really impress us
As a people first company, our biggest priority is to hire the right person. A cover letter that tells us a bit about you and what you’re passionate about really helps to get our attention and distinguish your application from the crowd. Successful applications will usually have a phone chat before being invited to a full interview. If you are applying for a creative role, remember a portfolio is essential. For all applications we suggest you read the job description carefully and let us know why you believe you’re the right person to take on this job. We look forward to hearing from you.
We receive heaploads of applications, and while we do our best to respond, we can't always guarantee this.